LockaBox Self Storage Frequently Asked Questions

How does self storage work?

Self storage is simple. You rent a secure unit for as long as you need, move your items in, and access them whenever required.

At LockaBox Self Storage, you’re the only person with access to your unit. Just bring your belongings, lock up, and you’re good to go. We also provide trolleys and equipment to make moving in easier.

What’s included in the price?

Your monthly price includes your storage unit with no hidden fees.

The only extras to consider:

- A padlock (you can bring your own or buy one from us)

- Insurance cover for your stored goods

We keep things straightforward, so you always know exactly what you’re paying for.

How long can I rent a unit for?

You can store your belongings with us for as long as you need, with a minimum storage period of 4 weeks.

After your initial 4-week period, you simply need to give us a minimum of 2 weeks' notice by email or in writing when you’re ready to move out.

Whether you need short-term storage while moving house or a longer-term solution for your home or business, we offer flexible storage to suit your needs.

How do payments work?

Payments are made monthly in advance, making it easy to manage your storage.

We accept a range of payment methods including debit/credit card and direct debit for convenience.

When can I access my unit?

You can access your storage unit during our opening hours, with flexible access options available.

Need more access?

Just speak to us—we can often arrange extended or even 24-hour access depending on your needs.

Do I need to reserve a unit?

You don’t have to, but we recommend reserving in advance to guarantee availability and lock in your price.

Do I need to pay a deposit?

No deposit required—just simple, transparent pricing from the start.

Can I move in straight away?

Yes! If there’s availability, you can move in the same day.

You’ll just need:

- Photo ID (passport or driving licence)

- Proof of address

- A payment method

Can you help with moving or van hire?

Yes—we can point you in the right direction for trusted removals companies and van hire options.

We also provide trolleys and equipment on-site to help make your move as smooth as possible.

Can I change to a different unit later?

Absolutely. If your needs change, you can move to a larger or smaller unit (subject to availability).

Is my stuff secure?

Security is a top priority at LockaBox.

Our facilities are protected with:

- 24/7 CCTV

- Secure access controls

- Well-maintained, safe storage environments

What’s the minimum storage period?

Our minimum storage period is 4 weeks, giving you a simple and flexible storage solution without a long-term commitment.

Once your initial 4-week period has ended, you can leave whenever you need by giving us a minimum of 2 weeks' notice by email or in writing.

Do I need to give notice to leave?

Yes, we simply ask for a short 2 week notice period before you move out.

We’ll make the process quick and hassle-free.

What can’t I store?

For safety reasons, you cannot store:

- Hazardous or flammable materials

- Perishable items (like food)

- Illegal goods

- Animals or plants

If you’re unsure about an item, just ask—we’re happy to help.

Do you sell packing materials?

Yes—we offer a range of boxes and packing supplies to help protect your items.

If you have any other questions, just give us a call.